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Consumer Complaint Against A Business/Company | State of California - Department of Justice - Office of the Attorney General

Consumer Complaint Against A Business/Company

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* Indicates a Required Field Your Information First Name * Middle Initial Last Name * Address Line * Address Line 2 City * State * Alabama Alaska American Samoa Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Marshall Islands Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Northern Marianas Islands Ohio Oklahoma Oregon Palau Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Verm vvjtrlbx. complaint letteront Virgin Islands Virginia Washington West Virginia Wisconsin Wyoming Zip Code * (+4) Email Address Confirm Email Address Area Code e.g.916 Phone Number e.g.5550199 Business Information (Complaint Against): Company Name * Company Address Company Address 2 Company City Company State Alabama Alaska American Samoa Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Marshall Islands Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Marianas Islands Ohio Oklahoma Oregon Palau Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virgin Islands Virginia Washington West Virginia Wisconsin Wyoming Zip Code (+4) Area Code e.g.916 Phone Number e.g.5550199 Your Comments

Please include the following information in the text of your message if relevant:

If you have a foreign (non-US) address. If you are shareholder, member, or limited partner. Name of the product or service involved. The dollar amount in dispute. The date of the transaction. Was the product or service advertised? If so, indicate where and on what date? Was a contract signed? Identify your attempts to resolve the issue(s) with the company, corporation, or organization. Have you contacted another agency for assistance? If so, what agency? Have you contacted an attorney? If so, what is the attorney's name, address, and phone number? Is court action pending? Have you lost a lawsuit in this matter? Briefly describe the resolution you are seeking.

Comment * (Max. Characters Allowed: 4,000) Additional Information About You (optional) Do you have a disability? (optional) - None - Yes No Age Range (optional) - None - 12 and Under 13 - 17 18 - 19 20 - 29 30 - 39 40 - 49 50 - 59 60 - 64 65 - 69 70 - 79 80 and Over Are you a member of the U.S. Armed Forces or a dependent: - None - Yes No Military Status - None - Active Duty Service Member Dependent Spouse - Service Member Dependent Child/Other - Service Member DoD Civilian Dependent Spouse - DoD Civilian Dependent Child/Other - DoD Civilian Military Retiree/Veteran Reserve Not on Active Duty/National Guard Statement I affirm that the foregoing information is true and accurate * Yes No By filing this complaint, I authorize you to send this complaint to the party named, and for that party to communicate, including disclosure of non-public personal information, with the Attorney General’s office concerning this complaint. * Yes No Attorney General's Role In sending this consumer complaint, I understand that the Attorney General cannot answer legal questions or give legal advice to me and cannot act as my personal lawyer. I also understand that the Attorney General may need to refer my complaint to a more appropriate agency.

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If you believe that your civil rights have been violated, you may file a Civil Rights Complaint with the Civil Rights Division of the Office of Attorney General Maura Healey. The Civil Rights Division is located at 100 Cambridge Street, 11th Floor, in Boston, MA, 02108. The Office is open from 8:30 a.m. to 5:30 p.m. In order for the Office to evaluate claims properly, all complaints must be submitted in writing to the mailing address listed below. If, due to a disability, you seek an accommodation in filing a complaint, please contact the Office at (617) 727-2200 or (617) 727-4765 (TTY).

Before filing a civil rights complaint, please review the other Civil Rights sections of this website for information that may help you decide whether to file a complaint with the Attorney General's Office or to access other resources.

Recognizing a Civil Rights Violation

There are various state and federal laws that protect your rights to access education, employment, housing, financial services, healthcare, transportation, voting, and marriage, as well as your free speech and privacy rights, among others.

For example, if you have been the victim of threats, intimidation or coercion based upon your race, color, national origin, religion, age, ancestry, gender, gender identity, sexual orientation or disability, or because you engaged in a protected activity (for example, the right to vote, or the right to obtain an education, or the right to freely associate), your civil rights under the Massachusetts Civil Rights Act may have been violated.

If you are a tenant or an applicant for housing who has been discriminated against on the basis of race, color, religion, national origin, ancestry, gender, gender identity, veteran status, disability, sexual orientation, children, lead paint, or receipt of public assistance, your housing rights under the Massachusetts Antidiscrimination Law, M.G.L. c. 151B , may have been violated.

If you are an employee or job applicant who has been discriminated against in employment on the basis of race, color, religion, national origin, ancestry, gender, gender identity, veteran status, age (40 and older), disability, sexual orientation, genetics, or based on your reporting of discrimination, your employment rights under the Massachusetts Antidiscrimination Law, M.G.L. c. 151B , may have been violated.

If your employer has discriminated against you based on your sex by paying you less than employees of the opposite sex who perform the same or comparable work, your rights under the Massachusetts Equal Pay Act, M.G.L. c. 149 § 105A may have been violated.  To make a complaint concerning equal pay, use the Civil Rights E-Complaint Form below and check “Employment” as the nature of your complaint.

If you have been discriminated against in places of public accommodation, such as by a hotel, restaurant, bar, theater, concert hall, sports stadium, store, shopping center, or other retail establishment or service establishment, based on race, color, religious creed, national origin, sex, gender identity, sexual orientation, deafness, blindness, or any physical or mental disability, or ancestry, your rights under the Massachusetts Public Accommodation Law, M.G.L c. 272, s. 92A , 98 and 98A may have been violated.


Filing a Civil Rights Complaint

To file an e-complaint click the link below:

Civil Rights E-Complaint Form

Because the Civil Rights Division receives many complaints, the time it takes to review complaints can vary. We will contact you within one week of the receipt of your complaint. If you have filed a complaint with the Civil Rights Division and wish to learn about its status, you may contact the Civil Rights Division by calling (617) 727-2200

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Also found in: Thesaurus , Medical , Legal , Financial , Idioms , Encyclopedia , Wikipedia .
Related to complaint: complained com·plaint   (kəm-plānt′) n. 1. An expression of pain, dissatisfaction, or resentment. 2. A cause or reason for complaining; a grievance: What is your complaint? 3. a. A bodily disorder or disease; a malady or ailment. b. The symptom or distress about which a patient seeks medical assistance. 4. Law a. A formal statement initiating a lawsuit by specifying the facts and legal grounds for the relief sought. b. A formal charge, made under oath, of the commission of a crime or other such offense. [Middle English compleinte , from Old French complainte , from feminine past participle of complaindre , to complain ; see complain.] complaint ( kəmˈpleɪnt ) n 1. the act of complaining; an expression of grievance 2. a cause for complaining; grievance 3. (Pathology) a mild ailment 4. (Law) English law a statement by which a civil proceeding in a magistrates' court is commenced com•plaint (kəmˈpleɪnt)

n. 1. an expression of discontent, regret, pain, censure, resentment, or grief; lament; faultfinding. 2. a cause of discontent, pain, grief, etc. 3. a cause of bodily pain or ailment; malady: to suffer from a rare complaint. 4. (in a civil action) a statement by the plaintiff setting forth the cause of action. [1350–1400; < Middle French complainte < Latin com- com - + plancta plaint ] Thesaurus Antonyms Related Words Synonyms Legend: Switch to new thesaurus Noun 1. complaint - an often persistent bodily disorder or disease; a cause for complaining ailment , ill disorder , upset - a physical condition in which there is a disturbance of normal functioning; "the doctor prescribed some medicine for the disorder"; "everyone gets stomach upsets from time to time" pip - a minor nonspecific ailment kinetosis , motion sickness - the state of being dizzy or nauseated because of the motions that occur while traveling in or on a moving vehicle 2. complaint - (formerly) a loud cry (or repeated cries) of pain or rage or sorrow cry , yell - a loud utterance of emotion (especially when inarticulate); "a cry of rage"; "a yell of pain" exclamation - a loud complaint or protest or reproach lament , lamentation , wail , plaint - a cry of sorrow and grief; "their pitiful laments could be heard throughout the ward" 3. complaint - an expression of grievance or resentment objection - the speech act of objecting grievance - a complaint about a (real or imaginary) wrong that causes resentment and is grounds for action grumble , grumbling , murmuring , mutter , muttering , murmur - a complaint uttered in a low and indistinct tone jeremiad - a long and mournful complaint; "a jeremiad against any form of government" kvetch - (Yiddish) a nagging complaint pet peeve - an opportunity for complaint that is seldom missed; "grammatical mistakes are his pet peeve" whimper , whine - a complaint uttered in a plaintive whining way 4. complaint - (civil law) the first pleading of the plaintiff setting out the facts on which the claim for relief is based pleading - (law) a statement in legal and logical form stating something on behalf of a party to a legal proceeding libel - the written statement of a plaintiff explaining the cause of action (the defamation) and any relief he seeks civil law - the body of laws established by a state or nation for its own regulation 5. complaint - (criminal law) a pleading describing some wrong or offense; "he was arrested on a charge of larceny" charge criminal law - the body of law dealing with crimes and their punishment pleading - (law) a statement in legal and logical form stating something on behalf of a party to a legal proceeding accusal , accusation - a formal charge of wrongdoing brought against a person; the act of imputing blame or guilt bill of indictment , indictment - a formal document written for a prosecuting attorney charging a person with some offense complaint noun 1. protest , accusation , objection , grievance , remonstrance , charge There have been a number of complaints about the standard of service. 2. grumble , criticism , beef (slang) , moan , bitch (slang) , lament , grievance , wail , dissatisfaction , annoyance , grouse , gripe (informal) , grouch (informal) , plaint , fault-finding I don't have any complaints about the way I've been treated. 3. disorder , problem , trouble , disease , upset , illness , sickness , ailment , affliction , malady , indisposition Eczema is a common skin complaint. complaint noun 1. An expression of dissatisfaction or a circumstance regarded as a cause for such expression: grievance . Informal: gripe , grouse . Slang: beef , kick . Idiom: bone to pick . 2. A pathological condition of mind or body: ailment , disease , disorder , ill , illness , infirmity , malady , sickness . 3. A minor illness, especially one of a temporary nature: ailment , bug , indisposition , malady . Translations تَذَمُّر، شَكْوى شَكْوَى مَرَض stížnost nevolnost potíž klage lidelse reklamation sygdom Beschwerde Klage Reklamation Krankheit Leiden παράπονο μήνυση queja reclamación achaque denuncia dolencia vaiva valitus plainte réclamation accusation grogne maladie pritužba panasz kvilli kvörtun, kæra lamentela reclamo malattia protesta querula 不平 불평하기 klacht beklag klage reklamasjon sykdom anke skarga reclamação жалоба sťažnosť pritožba klagomål ความไม่พอใจ hastalık rahatsızlık şikayet şikâyet lời phàn nàn 抱怨 疾病 complaint [kəmˈpleɪnt] A. N 1. (= statement of dissatisfaction ) → queja f ; ( to manager of shop etc ) → reclamación f ; ( to police ) → denuncia f
I had no complaints about the service → no tenía ninguna queja del servicio
to have cause for complaint → tener motivo de queja
to make or lodge a complaint → reclamar , formular una queja 2. (= cause of dissatisfaction ) → motivo m de queja 3. ( Med ) (= illness ) → mal m , dolencia f B. CPD complaints book N → libro m de reclamaciones
complaints department N → sección f de reclamaciones
complaints procedure N → procedimiento m para presentar reclamaciones complaint [kəmˈpleɪnt] n (= criticism ) → plainte f
There were lots of complaints about the food → Il y a eu beaucoup de plaintes à propos de la nourriture .
to have grounds for complaint → avoir des raisons de se plaindre (= formal protest ) → réclamation f
a letter of complaint → une lettre de réclamation
to lodge a complaint → déposer plainte , déposer une plainte complaints procedure (= illness ) → affection f
a stomach complaint → une affection de l'estomac
a skin complaint → une maladie de peau
a back complaint → une affection du dos
a heart complaint → une maladie de cœur complaints procedure [kəmˈpleɪntz] n → procédure f de réclamation complaint n → Klage f ; (= formal complaint) → Beschwerde f → ( to bei) ; I have no cause for complaint → ich kann mich nicht beklagen ; I wouldn’t have any complaint(s) if … → ich würde mich nicht beklagen , wenn … ; to lodge a complaint against somebody with the police → jdn bei der Polizei anzeigen , gegen jdn Anzeige erstatten (= illness) → Beschwerden pl ; a very rare complaint → eine sehr seltene Krankheit , ein sehr seltenes Leiden complaint [kəmˈpleɪnt] n → lamentela ; ( to manager of shop ) → reclamo ( Med ) ( illness ) → disturbo , malattia complain ( kəmˈplein ) verb 1. to state one's displeasure, dissatisfaction etc . I'm going to complain to the police about the noise. kla, klae, klaag يَتَذَمَّر، يَتَشَكّى изказвам недоволство queixar-se stěžovat si sich beklagen klage διαμαρτύρομαι quejarse kaebama گله کردن؛ شکوه کردن valittaa se plaindre לְהִתלוֹנֵן शिकायत करना tužiti se, žaliti se panaszkodik mengadu kvarta reclamare 不平を言う 불평하다 skųstis sūdzēties; iesniegt sūdzību mengadu klagen klage , beklage seg , påtale , reklamere narzekać شكايت كول، عارض كېدل، ماڼى جن كېدل، ګيله من كېدل queixar-se a se plânge подавать жалобу sťažovať sa pritožiti se žaliti se klaga ร้องทุกข์ şikâyet etmek 抱怨 подавати скаргу شکایت کرنا than phiền 抱怨 2. ( with of) to state that one has (pain, discomfort etc ). He's complaining of difficulty in breathing. kla oor يَشْكو مِن оплаквам се queixar-se stěžovat/naříkat si na klagen klage over; beklage sig over παραπονιέμαι quejarse de kurtma نالیدن؛ اظهار ناراحتی کردن valittaa se plaindre לְהִתלוֹנֵן עַל दुखड़ा रोना potužiti se elpanaszol mengeluh kvarta, kveina lamentarsi 訴える (불편 등을) 호소하다 skųstis, nusiskųsti žēloties; sūdzēties merungut klagen klage over skarżyć się شکایت کول queixar-se a se plânge, a se văita (de) жаловаться nariekať (na) pritoževati se žaliti se na klaga บ่น şikâyet etmek 主訴,自己說(病痛等) скаржитися شکایات کا بیان دینا kể lại một sự đau đớn 说自己有病痛 comˈplaint noun 1. (a statement of one's) dissatisfaction. The customer made a complaint about the lack of hygiene in the food shop. klag, klagte تَذَمُّر، شَكْوى оплакване queixa stížnost die Klage klage; reklamation παράπονο , καταγγελία queja kaebus گله؛ شکایت valitus plainte תלונה शिकायत žalba, prigovor, pritužba panasz(kodás) keluhan kvörtun, kæra protesta , reclamo 苦情 불평 skundas, nusiskundimas sūdzība aduan klacht klage , anke , reklamasjon skarga ګله queixa reclamaţie жалоба sťažnosť pritožba žalba klagomål ความไม่พอใจ şikâyet 抱怨 скарга; незадоволення شکایت، شکوہ sự than phiền 抱怨 2. a sickness, disease, disorder etc . He's always suffering from some complaint or other. klag, klagte, siekte; ongemak مَرَض болест enfermidade potíž, nevolnost die Beschwerde sygdom; lidelse αρρώστια , πάθηση enfermedad , achaque , dolencia vaevus بیماری؛ ناراحتی sairaus maladie מחלה बीमारी bolest baj penyakit kvilli disturbo , malattia 病気 불만의 대상 negalavimas kaite; slimība penyakit klacht sykdom , lidelse dolegliwość خوشنه achaque boală недуг ; недовольство ťažkosť bolezen, nadloga, motnja smetnja åkomma, ont ความเจ็บป่วย hastalık , rahatsızlık 疾病 хвороба, біль تکلیف ، مرض sự khó ở 疾病 complaint → شَكْوَى stížnost klage Beschwerde παράπονο queja valitus plainte pritužba reclamo 不平 불평하기 klacht klage skarga reclamação жалоба klagomål ความไม่พอใจ şikayet lời phàn nàn 抱怨 com·plaint n. queja, síntoma; trastorno, molestia; chief ___ → ___ principal. I'd like to make a complaint → أُريدُ تَقْديـمَ الشَكْوى → Chtěl bych podat stížnost → Jeg vil gerne klage → Ich möchte mich beschweren → Θα ήθελα να κάνω ένα παράπονο → Quisiera presentar una reclamación → Haluaisin tehdä valituksen → Je voudrais faire une réclamation → Želim se požaliti → Vorrei sporgere un reclamo → 苦情があるのですが → 항의를 좀 하려고요 → Ik wil graag een klacht indienen → Jeg må komme med en klage → Chciałbymzłożyć skargę → Eu queria fazer uma reclamação → Я хочу пожаловаться → Jag skulle vilja göra ett klagomål → ฉันอยากร้องเรียน → Bir şikayette bulunmak istiyorum → Tôi muốn khiếu nại → 我要投诉 Where can I make a complaint? (US)
Who can I complain to? (UK) → لـِمَنْ يـُمْكِنُني أَنْ أُقَدِّمُ شَكْوى → Komu si můžu stěžovat? → Hvem kan jeg klage til? → Bei wem kann ich mich beschweren? → Σε ποιον μπορώ να υποβάλλω τα παράπονά μου; → ¿A quién debo reclamar? → Kenelle voin valittaa? → Qui est chargé des réclamations ? → Kome se mogu požaliti? → A chi posso rivolgermi per un reclamo? → 誰に苦情を言えばいいのですか? → 항의는 누구에게 하나요? → Bij wie kan ik een klacht indienen? → Hvem kan jeg klage til? → Do kogo mam skierować skargę? → Para quem eu posso reclamar? → Кому я могу пожаловаться? → Vem kan jag klaga till? → ฉันจะร้องเรียนได้กับใคร? → Kime şikayet edebilirim? → Tôi có thể khiếu nại với ai? → 我可以向谁投诉? complaint n queja; chief — motivo de consulta

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